Delivery

All items are sent via Royal Mail Special Delivery at a cost of £5.00.

Returns

We want you to be delighted with your purchase from Candles and Pearls, if however you are not happy you have 14 days from date of receipt to return your parcel to Thamesview, High Street, Lechlade, Gloucestershire, United Kingdom GL7 3AD.

We cannot accept responsibility for items lost in transit so we recommend using an insured service such as Royal Mail Special Delivery. Please retain proof of postage.

All returned products must be unused, in their original packaging and in a condition that we can sell as new.

We will send a refund for the full price excluding any delivery cost originally applied.

Unfortunately due to reasons of hygiene pierced earrings cannot be refunded or exchanged unless faulty. This includes jewellery sets where pierced earrings are included.